SHIPPING & RETURNS
SHIPPING POLICY
Delivery Areas: We currently deliver to specific areas within [list areas]. For areas outside these zones, please contact our customer service for assistance.
Delivery Schedule: Our delivery schedule is [mention days or time frames]. Orders placed before [specific time] will be processed on the same day for delivery within the mentioned schedule.
Shipping Charges: We offer free shipping on orders above a certain amount. For orders below this threshold, a nominal shipping fee will be applied.
Delivery Process: Once your order is confirmed, our team ensures prompt and careful packaging. Delivery will be made to the address provided during checkout. Please ensure someone is available to receive the order during the specified delivery hours.
RETURN & EXCHANGE POLICY
Product Quality Assurance: We take immense pride in the quality of our products. If you encounter any issues with the quality or freshness of our products, please contact us within [number] days of receiving your order.
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Returns: We accept returns only in the case of damaged or spoiled products. To initiate a return, please contact our customer service team with details and photographic evidence of the issue within the specified timeframe.
Exchange: Unfortunately, we do not offer exchanges for reasons other than product damage or spoilage. However, our team will work diligently to ensure a satisfactory resolution to any product-related issues you encounter.
Please note that all return and exchange requests will be handled on a case-by-case basis. We strive to provide the best possible customer service and ensure that you are fully satisfied with your Goda A2 Milk and Organic Farms experience. For any queries or concerns regarding shipping, returns, or exchanges, please reach out to our customer service team.